Monday Motivation Moment

Carrie ClearyDiscussion Starter, PaILS

Hello SPARK Libraries, I’m glad you are participating in the open source Evergreen software shared platform with many of your PA neighbors.  It’s better because we’re in it together. If you have questions about your library settings in the software, reach out.  There are adjustments right now so items aren’t due, fines don’t accrue, and holds lists don’t populate. The … Read More

Carrie ClearyMonday Motivation Moment

Friday Fearless Focus on the Future

Carrie ClearyDiscussion Starter, PaILS

The most recent announcement about the closing of non-life sustaining businesses in Pennsylvania did not have a stated end date.  It’s a good time to take a deep breath, and relax.  Take care of yourself and all those around you.  Be kind. SPARK Libraries have shifted quickly, and are now providing different services to communities via online tools and resources … Read More

Carrie ClearyFriday Fearless Focus on the Future

Wednesday Work Update

Carrie ClearyDiscussion Starter, News, PaILS

Hello SPARK Libraries, If you are working today in an environment with social distance and no in-person public services, you are one of many library workers engaging remotely.  You are appreciated and your work matters.  Thanks for being a SPARK Library. What can you do this Wednesday?  Here are some ideas: Check the links on your catalog.  Is your POWERLibrary … Read More

Carrie ClearyWednesday Work Update

Two Idea Tuesday

Carrie ClearyDiscussion Starter, PaILS, Tech Tip, Training

The recent closing of public libraries in PA for this short period means you are not be serving the public in traditional ways right now, but there are many great things you can do to keep engaged if you are empowered to work remotely. Visit the PaILS/SPARK virtual meeting room to chat about ideas.  The room is open for SPARK … Read More

Carrie ClearyTwo Idea Tuesday

Emergency Closing Features

Carrie ClearyPaILS, support

Per Office of Commonwealth Libraries, advice was to close libraries for routine, in-person public library services until March 29, 2020. SPARK is working to implement this via our shared open source ILS to assist all members and will work toward this plan: Extend all due dates on items currently in circulation to April 7.   We can reassess this date … Read More

Carrie ClearyEmergency Closing Features

Job Opportunities

Carrie ClearyNews, PaILS

Pennsylvania Integrated Library System (PaILS) is a non-profit membership organization that provides access to a hosted open source Evergreen ILS software to a growing and engaged community of libraries in Pennsylvania. We are seeking employees who are highly skilled, productive, self-motivated, and have a tendency to embrace change and automation through technology. Successful candidates will work independently and on collaborative … Read More

Carrie ClearyJob Opportunities

Pennsylvania Library Association Conference

Carrie Clearycalendar event, Opportunity for Community, PaILS

Stop by to see the staff of Pennsylvania Integrated Library System (PaILS) in Erie at the Pennsylvania Library Association Conference. Come network with us.  Find our exhibitor booth or attend the SPARK Community presentation: SPARKing Relationships & Resource Sharing. What do we offer?  A shared installation of the open source ILS Evergreen and a fantastic community of libraries and support … Read More

Carrie ClearyPennsylvania Library Association Conference

Support and Ticketing Site Address Changing Soon

Carrie ClearyPaILS, support, System Maintenance

Be prepared, PaILS staff are in the process of moving our current support site and Help Desk software from http://support.sparkpa to an upgraded hosted server at HelpSpot.  The URL/address of the site will change to https://sparkpa.helpspot.com/ Please update your bookmarks and links to the site effective late evening July 18, or start of business July 19. There will be an … Read More

Carrie ClearySupport and Ticketing Site Address Changing Soon

Contacting Support and Queue Management Strategy

Carrie ClearyPaILS, support, Uncategorized

The SPARK Support portal is full of questions and ideas for implementing the most effective workflows and policies right now. We are also planning for the upgrade to 3.3. Please continue to be patient as we work through a long list. If you have an open request that you believe needs immediate attention, please call directly and we’ll set a … Read More

Carrie ClearyContacting Support and Queue Management Strategy