Thrive on Thursday

Carrie ClearyDiscussion Starter, Evergreen, Opportunity for Community, support

Many library staff aren’t used to working remotely or in a building without the public visiting.  PaILS is keeping the online meeting room open as much as possible for remote worker support and as a gathering place if SPARK Libraries want to chat, walk through a workflow, or ask questions about our shared hosted software and its settings or capabilities. … Read More

Carrie ClearyThrive on Thursday

Emergency Closing Features

Carrie ClearyPaILS, support

Per Office of Commonwealth Libraries, advice was to close libraries for routine, in-person public library services until March 29, 2020. SPARK is working to implement this via our shared open source ILS to assist all members and will work toward this plan: Extend all due dates on items currently in circulation to April 7.   We can reassess this date … Read More

Carrie ClearyEmergency Closing Features

2019 Reports

Carrie ClearyDiscussion Starter, Reports, support, User Groups

2019 was an active year for PaILS members.  Check out this list of top circulating collection titles from the combined SPARK libraries using Evergreen catalog in 2019. Did your favorite title or author make the list? Note: This list excludes circulation counts for things like the bathroom key or public computers that some libraries track use of using records and … Read More

Carrie Cleary2019 Reports

Pennsylvania Library Association Conference

Carrie Clearycalendar event, Opportunity for Community, PaILS

Stop by to see the staff of Pennsylvania Integrated Library System (PaILS) in Erie at the Pennsylvania Library Association Conference. Come network with us.  Find our exhibitor booth or attend the SPARK Community presentation: SPARKing Relationships & Resource Sharing. What do we offer?  A shared installation of the open source ILS Evergreen and a fantastic community of libraries and support … Read More

Carrie ClearyPennsylvania Library Association Conference

The Networking Game

Carrie Clearycalendar event, Opportunity for Community, Training

Free Webinar Prepare to attend the upcoming Pennsylvania Library Association conference, an Evergreen conference, or a Committee, Town Hall, or User Group Meeting by participating in this online training. The Networking Game: Engaging with Colleagues at Your Consortia, Professional Associations, and Conferences Oct 9, 2019 12pm EST Register here:  attendee.gotowebinar.com/register/6357355742617557515 After registering, you will receive a confirmation email containing information … Read More

Carrie ClearyThe Networking Game

September is Library Card Sign-Up Month

Carrie ClearyCirculation, Discussion Starter

PaILS is prepared to help your location celebrate September as Library Card Sign-Up Month with some new fields/features available in the Evergreen 3.3 software when you register a patron. Download and customize this 8.5 x 11 form:  Patron Registration Form Sample Download and customize this small format form:  IndexCardSizePatronRegistrationForm When was the last time you updated your library’s Patron Registration … Read More

Carrie ClearySeptember is Library Card Sign-Up Month

Authority Control Project: Who is this Authority Anyway?

Carrie ClearyCatalog, Discussion Starter, User Groups

PaILS Project Title:  Authority Control 2019 What is Authority Control?  Here’s a page from Evergreen documentation that helps to begin to explain it.  It’s a significant detail for catalogers to understand. Project Plan: A group of  community members with cataloging expertise and PaILS support staff will work with Equinox and Backstage to set up an Authority Control Profile. Resources Needed:  … Read More

Carrie ClearyAuthority Control Project: Who is this Authority Anyway?

Support and Ticketing Site Address Changing Soon

Carrie ClearyPaILS, support, System Maintenance

Be prepared, PaILS staff are in the process of moving our current support site and Help Desk software from http://support.sparkpa to an upgraded hosted server at HelpSpot.  The URL/address of the site will change to https://sparkpa.helpspot.com/ Please update your bookmarks and links to the site effective late evening July 18, or start of business July 19. There will be an … Read More

Carrie ClearySupport and Ticketing Site Address Changing Soon

Contacting Support and Queue Management Strategy

Carrie ClearyPaILS, support, Uncategorized

The SPARK Support portal is full of questions and ideas for implementing the most effective workflows and policies right now. We are also planning for the upgrade to 3.3. Please continue to be patient as we work through a long list. If you have an open request that you believe needs immediate attention, please call directly and we’ll set a … Read More

Carrie ClearyContacting Support and Queue Management Strategy